> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alvahq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reading the Activity Feed

> Follow everything your BDR agent has done, is doing, and plans to do next.

Every BDR agent has a detailed activity feed that shows a chronological log of every action it has taken. This is your window into what the agent is doing and how it's performing — and it works the same for both [Template and Personalised](/bdr-agents/overview) agents.

## The agent detail page

Go to **Discovery → AI Agents** and click an agent's name. The detail page shows:

### Stats overview

At the top, you'll see key performance metrics:

* **Emails sent** — total outreach emails dispatched
* **Budget spent** — how much of the monthly budget has been used (with remaining amount)
* **Companies processed** — how many companies the agent has worked on

### Agent status

The current state of the agent:

| Status        | What it means                                                                                                                                                 |
| ------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Active**    | Running and processing companies on schedule                                                                                                                  |
| **Paused**    | Manually paused or budget-exhausted — not sending new outreach (but [still handles replies](/bdr-agents/managing-replies#paused-agents-still-handle-replies)) |
| **Completed** | All target companies have been processed                                                                                                                      |

If the agent is active but idle, you'll see the **idle reason** — this tells you why it's waiting (e.g. "outside operating hours", "no companies to process", "budget limit reached").

<Note>
  An agent in [simulation mode](/bdr-agents/how-the-agent-works#simulation-mode) (no connected email account) shows the same feed, but "Send Email" entries record what it *would* have sent rather than a real send.
</Note>

## The activity feed

Below the stats, the activity feed shows every action in reverse chronological order. Each entry includes:

* **Timestamp** — when the action happened
* **Action type** — what the agent did (see below)
* **Company** — which company the action was for
* **Status** — success, failed, or pending
* **AI reasoning** — the agent's explanation of why it took that action

### Action types

| Action             | What it means                                             |
| ------------------ | --------------------------------------------------------- |
| **Send Email**     | The agent sent an outreach email to a contact             |
| **Create Contact** | Saved a person as a contact in the CRM                    |
| **Update Status**  | Changed the outreach status for a company                 |
| **Escalate**       | Flagged a company for human review after a genuine reply  |
| **Draft Reply**    | Drafted a reply to a prospect's response, for your review |

### AI reasoning

For each action, the agent records its reasoning — why it chose this action, why it picked this contact, or why it's escalating. This transparency lets you understand the agent's decision-making and adjust your instructions or [playbook](/bdr-agents/personalised-outreach#the-playbook) if needed.

## The outreach lifecycle

Each company the agent works on moves through a series of outreach statuses. These drive which companies the agent picks up next and how they appear on the [Lead Sheet](/discovery/lead-sheet).

| Status             | What it means                                                                                 | Still worked by the agent? |
| ------------------ | --------------------------------------------------------------------------------------------- | -------------------------- |
| **Target**         | Imported and ready, not yet contacted                                                         | Yes                        |
| **Prospecting**    | Initial email sent, awaiting a reply or follow-up                                             | Yes                        |
| **Engaged**        | The prospect replied and the agent is mid-conversation                                        | Yes                        |
| **Lead**           | Escalated to a human — genuine interest detected                                              | No                         |
| **Human handling** | You've [taken over](/bdr-agents/managing-replies#taking-over-a-conversation) the conversation | No                         |
| **Disqualified**   | Bounced, opted out, or marked Not Interested                                                  | No                         |

### Following one company's journey

For any company, you can see the progression:

1. **Contact selection** — the agent evaluates contacts, prioritising economic buyers and senior decision-makers
2. **Outreach** — it sends an initial email
3. **Follow-up** — if there's no reply, it follows up on your cadence
4. **Response handling** — when a prospect replies, the agent classifies the intent and decides whether to escalate

### Response classification

When a prospect replies, the agent works out their intent:

| Intent               | What it means                                                                                                      |
| -------------------- | ------------------------------------------------------------------------------------------------------------------ |
| **Interested**       | Genuine interest — the agent escalates and the company can move to Lead                                            |
| **Not interested**   | A decline — you can put the company on a [timed hold](/bdr-agents/managing-replies#not-interested-try-again-later) |
| **Out of office**    | An auto-reply — the agent waits and retries later                                                                  |
| **Bounce**           | The email bounced — the address is treated as undeliverable                                                        |
| **Question / other** | The agent escalates or drafts a reply for you                                                                      |

## Escalations, drafts and takeovers

When a prospect replies, the agent either escalates the company, drafts a reply for your review, or steps aside if you've taken over. These all surface in the activity feed and on the [Lead Sheet](/discovery/lead-sheet).

See [Managing replies and taking over](/bdr-agents/managing-replies) for the full detail on handling escalations, reviewing and sending drafts (as the agent or as yourself), taking over a conversation, and putting a company on a Not-Interested hold.

## Blocked emails

If a safety check ever blocks an outbound email (for example, it spotted a problem with the content), the feed records it with a **View Full Email** button. This opens the exact email the agent tried to send and the reason it was held back, so you have a complete audit trail. The agent automatically has another go at composing a corrected email.

## Controls

From the agent detail page, you can:

* **Pause** — stop the agent sending new outreach (it still handles replies)
* **Resume** — restart a paused agent
* **Edit** — change instructions, templates or playbook, budget, or other settings
* **Delete** — permanently remove the agent and all its activity history

<Tip>
  Review escalations and draft replies regularly — these are the moments where human judgement makes the biggest difference. The agent handles the volume; you handle the nuance.
</Tip>