Reading the Activity Feed

Every BDR agent has a detailed activity feed that shows a chronological log of every action it has taken. This is your window into what the agent is doing and how it’s performing.

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The agent detail page

Go to Discovery → AI Agents and click an agent’s name. The detail page shows:

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Stats overview

At the top, you’ll see key performance metrics:

• Emails sent — total outreach emails dispatched
• Contacts found — new contacts created from research
• Budget spent — how much of the monthly budget has been used (with remaining amount)
• Companies processed — how many companies the agent has worked on

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Agent status

The current state of the agent: If the agent is active but idle, you’ll see the idle reason — this tells you why it’s waiting (e.g. “outside operating hours”, “no companies to process”, “budget limit reached”).

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The activity feed

Below the stats, the activity feed shows every action in reverse chronological order. Each entry includes:

• Timestamp — when the action happened
• Action type — what the agent did (see below)
• Company — which company the action was for
• Status — success, failed, or pending
• AI reasoning — the agent’s explanation of why it took that action

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Action types

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AI reasoning

For each action, the agent records its reasoning — why it chose this action, why it picked this contact, or why it’s escalating. This transparency lets you understand the agent’s decision-making and adjust instructions if needed.

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Outreach per company

Each company the agent targets goes through its own outreach journey. From the activity feed, you can see the progression for any company:

1. Research — the agent finds contacts and gathers information
2. Outreach — the agent sends an initial email
3. Follow-up — if no reply, the agent follows up according to the cadence
4. Response handling — when a prospect replies, the agent classifies the intent

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Response classification

When a prospect replies, the agent classifies their intent:

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Handling escalations

When the agent escalates a company, it appears with an alert badge in the activity feed and on the Lead Sheet. Escalations happen when:

• The agent doesn’t know how to handle a response
• The prospect asked a complex question
• The agent’s instructions say to escalate for certain situations
• The per-company budget would be exceeded by the next action

You’ll see the escalation reason in the activity feed. To handle it, review the situation and either:

• Reply directly to the prospect (from your email)
• Draft a reply for the agent to send (by editing the draft)
• Dismiss the escalation if no action is needed

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Draft replies

When a prospect replies and the agent has the Draft Reply tool enabled, it writes a suggested response for your review. These appear on the Lead Sheet under “Drafts to review”. You can:

• Approve and send — send the draft as-is
• Edit and send — modify the draft before sending
• Discard — reject the draft and write your own reply

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Controls

From the agent detail page, you can:

• Pause — stop the agent temporarily
• Resume — restart a paused agent
• Edit — change instructions, templates, budget, or other settings
• Delete — permanently remove the agent and all its activity history