Skip to main content
As BDR agents research companies, they discover contacts — the people who work at those companies. The Discovery Contacts page shows all of these in one place.

​
Accessing the page

Go to Discovery → Contacts in the sidebar.

​
What you see

Each contact shows:
  • Name — first and last name
  • Job title — their role at the company
  • Email address — if found during research
  • Company — which company they belong to
  • Source — which BDR agent discovered them
  • Status — whether they’ve been contacted, replied, or are pending

​
How contacts are discovered

BDR agents find contacts through their research tools:
  1. Contact discovery — broad search for employees at a company
  2. People search — targeted search for specific roles (e.g. “CTO”, “Head of Sales”)
  3. Profile lookup — detailed information about a specific person
  4. Email lookup — finding a verified email address for a contact
All of this happens automatically as part of the agent’s outreach workflow.

​
Linking to CRM contacts

When a BDR agent creates a contact, it’s saved in the discovery system. If the company is later imported into your CRM, the contact can be linked to the CRM record.

​
Viewing outreach history

Click any contact to see their outreach history — emails sent by the agent, responses received, and the current status of the conversation.