Accessing the page
Go to Discovery → Contacts in the sidebar.What you see
Each contact shows:- Name — first and last name
- Job title — their role at the company
- Email address — if found during enrichment
- Company — which company they belong to
- Seniority ranking — how they rank compared to other contacts at the same company (1 = most senior)
- Economic buyer — whether they match the economic buyer role defined in your discovery profile
- Status — whether they’ve been contacted, replied, or are pending
How contacts are found
Contacts are discovered automatically as part of the enrichment process that runs when a company is imported into your CRM:- Email and contact search — Alva searches for people and email addresses associated with the company’s domain
- Data cleansing — AI reviews the results, removing placeholder or nonsensical records and merging duplicates
- Seniority ranking — each contact is ranked by decision-making authority and relevance, so the most valuable contacts are prioritised
- Economic buyer flagging — if your discovery profile specifies an economic buyer role (e.g. “CEO”, “Head of Operations”), matching contacts are highlighted
Contacts can also arrive from a People Search, which finds people by job title and imports them with a verified email already attached — no domain enrichment step needed. Those contacts appear here alongside contacts found for company-led searches.