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Documentation Index

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When companies are imported from discovery, Alva automatically enriches them — finding contacts, email addresses, and ranking them by seniority. The Discovery Contacts page shows all of these contacts in one place.

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Accessing the page

Go to Discovery → Contacts in the sidebar.

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What you see

Each contact shows:
  • Name — first and last name
  • Job title — their role at the company
  • Email address — if found during enrichment
  • Company — which company they belong to
  • Seniority ranking — how they rank compared to other contacts at the same company (1 = most senior)
  • Economic buyer — whether they match the economic buyer role defined in your discovery profile
  • Status — whether they’ve been contacted, replied, or are pending

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How contacts are found

Contacts are discovered automatically as part of the enrichment process that runs when a company is imported into your CRM:
  1. Email and contact search — Alva searches for people and email addresses associated with the company’s domain
  2. Data cleansing — AI reviews the results, removing placeholder or nonsensical records and merging duplicates
  3. Seniority ranking — each contact is ranked by decision-making authority and relevance, so the most valuable contacts are prioritised
  4. Economic buyer flagging — if your discovery profile specifies an economic buyer role (e.g. “CEO”, “Head of Operations”), matching contacts are highlighted
This all happens before a BDR agent begins outreach, so the agent starts with clean, ranked data.

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Linking to CRM contacts

When enrichment creates a contact, it’s automatically saved as a CRM contact record linked to the company. You can view and manage them from the company’s detail page as well as from this central contacts view.

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Viewing outreach history

Click any contact to see their outreach history — emails sent by a BDR agent, responses received, and the current status of the conversation.