Ops Room

The Ops Room is a full-screen, live view of everything your outreach machine is doing right now: which company each agent is evaluating, every check an email passes before it sends, why an agent is idle, how your mailboxes are holding up, and what’s waiting on you. The agent pages show totals. The Ops Room shows the work as it happens.

The Ops Room is experimental. Its layout and panels may change, and figures can lag the BDR Agents pages by up to 30 seconds.

Opening the Ops Room

Click Ops Room on the BDR Agents page, on any agent’s page, or on your dashboard. The first time, a short notice explains what the room is; tick Don’t show this again to skip it in future, then click Open Ops Room ↗. The room opens in a new tab, so you can leave it running on a second screen. Back to BDR Agents in the header takes you back. It’s read-only: nothing you do in the Ops Room changes your agents.

The Ops Room never invents activity. Everything you see is real work on your account. When your agents are quiet (outside operating hours, out of companies or paused), the room is quiet too.

What’s on the wall

Panel	What it shows
Agent units	Each BDR agent’s state and the reason for it, a countdown to when it resumes or its window closes, its last and next cycle, a heartbeat of recent cycles, and its counters
Sector radar	Companies in your pipeline as blips. The closer to the centre, the better the match score; colour shows which agent owns it. Evaluations flare and new leads pulse.
Send gauntlet	The checks an email passes on its way out (enrichment, choosing a contact, operating hours, domain, block list, daily quota, writing, content and spam-score checks, sending), with the result and time taken at each. A blocked email stops in red, with the finding and the fix.
Mailbox fleet	Each sending account’s health, today’s quota, any warm-up hold, average spam score, bounce rate and which agents send from it
Inbound classifier	Replies as they’re classified (interest, not interested, out of office and so on), with how confident the classification is. Bounces and temporary delays are shown separately.
Search agents · coverage	A grid of each Search Agent’s searches by region and query, with failures and their reasons, the found → matched → imported funnel, and how many searches are queued
Enrichment conveyor	Companies moving through enrichment (pending, enriching, enriched, no results, failed) and recent changes
Operating windows	A world map with day and night. Company headquarters light up when they’re inside their agent’s working hours.
Spend telemetry	Live credit deductions, spend this month, cost per evaluation and per lead, and each agent’s budget
Operator queue	Escalations waiting for a person, oldest first, with how long each has been waiting
Event log	One line per event across everything above. Filter by agents, inbound, search and enrichment, or system. Agent decisions expand to show the agent’s reasoning.
Timeline	Activity over the last 24 hours

Agent states

State	What it means
Active	Working through companies
Holding	Outside operating hours, with a countdown to the next window
Starved	Every sending account is marked Do not send or has used today’s quota
Budget cap	The agent has used its monthly budget
Paused	Paused by you

Controls

Control	What it does
Maximise a panel	Focus on one panel. Press Esc to return to the full wall.
Big screen (or press F)	Hides the controls, goes full screen and cycles through the panels every 20 to 45 seconds: made for a TV on the office wall
Speaker	Optional sound cues, off by default
Timeline	Drag back to replay the last 24 hours. Press play and the room runs forward at four times speed until it catches up with live.

Ask Alva instead

You don’t need the wall open to know what’s going on. Ask Alva:

“What are my agents doing right now?”

Alva gives you the same live picture: each agent’s state and why, when it next runs, its mailboxes, anything waiting on you, which Search Agents are running and this month’s spend. You can also ask “why is my agent idle?” or “is anything waiting on me?”, or ask Alva to open the Ops Room for you.

Reading the activity feed

The full history of one agent.

Managing replies

Act on what’s in the operator queue.

Getting Started

Alva

CRM

Discovery

AI BDR Agents

Email

Advertising

Calling

Context

Reporting

Billing

Opening the Ops Room

What’s on the wall

Agent states

Controls

Ask Alva instead

Reading the activity feed

Managing replies

​Opening the Ops Room

​What’s on the wall

​Agent states

​Controls

​Ask Alva instead

​Related

Reading the activity feed

Managing replies

Opening the Ops Room

What’s on the wall

Agent states

Controls

Ask Alva instead

Related