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Some things you add to Alva carry a small recurring monthly charge, on top of your plan and separate from your credit. These are add-ons. They’re added to your bill automatically when you set the thing up, and removed when you release or remove it.
Add-on prices vary by currency, country and type, so we don’t list them here. You always see the price before you commit — in the app, or from Alva before it asks for your yes.

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Phone numbers

Each active phone number has a monthly rental. The rental depends on the country and the type of number — local, mobile or national.
  • You see the monthly rental before you add a number at Settings → Telephony.
  • Alva can find and set up numbers for admins, and always confirms before adding one, because it adds a monthly charge.
  • Releasing a number removes its rental from your next bill.
The calls themselves — minutes, recordings and transcription — are paid from your credit, not as an add-on.

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Outreach mailboxes and domains

When you order outreach mailboxes — from the wizard at Settings → Email Connections or by asking Alva — you pay a monthly subscription for the domains and mailboxes in that order.
  • The price for the whole order is shown in your billing currency before you confirm.
  • The first month is charged when you order.
  • Each order renews monthly.
If your account needs a card or a plan before mailboxes can be ordered, the wizard and Alva tell you and send you to Settings → Billing & Subscription. Ordering the same domain twice is refused, so you’re never charged twice for it.

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Landing page hosting

Your plan includes a number of published landing pages. Each published page above that allowance has a monthly hosting charge. On some plans there’s no hosting charge at all.
  • Only published pages count. Drafts are free.
  • Unpublishing a page frees up its place.

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Team members

Some plans are priced per user, or include a set number of users with a charge for each extra one. On those plans, adding a team member can raise your monthly charge: the invite dialog at Settings → Team shows the increase before you send the invitation, and the change is pro-rated. The Current Plan card shows your Billable Users. Check the plan details on our website or at Settings → Billing & Subscription.

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Seeing your add-ons

The Current Plan card at Settings → Billing & Subscription lists each add-on with how many you have and its monthly cost, plus an Add-on Total. Add-ons appear on the same invoices as your plan — open Manage Billing to see them. You can also ask Alva — “what add-ons are we paying for?”